• Choose the notification triggers that match your needs, such as transactions exceeding a set dollar amount, or any international purchases.

  • Please note: Purchase alerts will be delivered via email directly from Visa. Alerts will be sent only for transactions that are completed through the Visa network; not all types of transactions will trigger an email alert.

    Frequently Asked Questions

    Still can't find what you are looking for? Contact a branch near you or call 1- or email us at info@wafd.com.

    I forgot my debit card PIN. How do I reset it?

    If you’ve forgotten your debit card PIN please call 1-.

    How do I disable my lost or stolen debit card?

    If you’ve lost your debit card or suspect it might be stolen, then we’ll quickly disable your old card and get you a new one. You may call your local branch, or our Client Care Center is available at 1-.

    What should I do if I see suspicious activity on my account?

    If you spot or receive a notification about suspicious activity on your account, please call us right away. You may call your local branch, or our Client Care Center is available at 1-.

    How do I access my funds if I’m traveling abroad?

    The security of your funds is our upmost concern. That’s why we monitor your accounts for suspicious, international activity. If you’re heading outside the US, please call your local branch or 1- and notify us of your travel plans. We’ll adjust your debit card settings so that you’re free to travel and access cash without disruption. For international travelers, our debit cards can be used at over 355,000 ATMs worldwide, third party usage and foreign exchange fees may apply.

    How do I know if I can tap to pay with my card?

    Look for the contactless Indicator on your card to know if you can use it to pay for purchases.

    Do I actually have to tap my contactless card on the contactless-enabled terminal?

    No. However, the card should be close (within 1-2 inches) to the Contactless Symbol on the contactless-enabled terminal.

    How long do I need to hold my contactless card to the contactless-enabled terminal?

    You should hold your contactless card to the contactless-enabled terminal for 1-2 seconds.

    Can I unknowingly make a purchase if I am in close proximity to a contactless-enabled terminal?

    No. Contactless technology requires the merchant to first initiate the payment, and the contactless card must be held in close proximity (1-2 inches) to the terminal for the transaction to take place.

    For the new contactless card, will I get a new card number and PIN?

    Your card number will not change. You will have the option to change your PIN when you activate the new card.

    What are the daily limits on my WaFd debit card?

    ATM Withdrawals and POS Limits

    Transaction TypeConsumer LimitsBusiness Limits
    POS (Point of Sale)$3,000 per day per card$5,000 per day per card
    ATM Withdrawal$800 per day per card$800 per day per card

    The Contactless Symbol and Contactless Indicator are trademarks owned and used with permission of EMVCo, LLC